Jira Software, a task and project management tool for agile development teams used globally.
- On-premise
It can be used for both agile and
waterfall development project management.
This product is on-premise (DataCenter edition license).
For the cloud edition, please see Jira .
What is Jira?
More than 65,000 companies worldwide rely on Jira for its flexibility to support all types of
projects and its scalability to integrate with thousands of apps.
*Companies that use Atlassian products, including Jira
Jira Software Features
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Support agile development
Agile development, in which PDCA cycles are repeated in short cycles, is an effective way of responding to ever-changing market needs. Jira provides functions to realize agile development, such as the Sprint Backlog, which defines the development period, the Burndown Chart, which visualises the progress of the work, and the Velocity Chart, which visualises the average workload of the team.
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Availability and ease of use
Jira offers flexible customisability for a wide range of processes.
It can be set up to suit your needs, including workflow settings for each project and issue type.
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Linking development environments for greater efficiency
Development tools such as Bitbucket and GitHub, as well as communication tools such as Slack, can be linked to enable efficient project management and information utilisation for teams.
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Extend Function with a wide range of Apps
With more than 3000 apps that extend the functionality of Jira, you can easily add the functions you need. Ricksoft has developed apps tailored to your needs, such as WBS Gantt-Chart for Jira, Excel-like Bulk Issue Editor for Jira, TeamSpirit Connector for Jira, Project Success Rate Forecast pwered by PROEVER, and other apps tailored to customer needs and available on the Atlassian Marketplace.
Leave operational support to us at the time of introduction and after introduction!
Ricksoft not only sells licenses, but also provides introduction support, operation and support, and educational support based on our extensive experience as an “original service” to maximize the value of the tools you have introduced.
Original Services
Support menu at the time of introduction
- Solution Proposal
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We can also make proposals for integration with non-Atlasian products (e.g. Slack).
- App Proposal
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We can suggest the best apps to extend Jira according to your needs.
Post-introduction support menu
- Help Desk
Contact the Help Desk when you need help 
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Ricksoft has many qualified professionals who are experts in Atlassian products. As help desk members, we support customers with any problems they may encounter.
- Documentation
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We provide our original knowledge and documents in Japanese to the public.
*Some paid services
- Training
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We support users' skill improvement through regular training for managers and users, as well as individual company training.
*Paid service
- E-Learning
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E-learning, which is based on training and filled with the know-how of our training instructors, provides a learning environment that can be repeated anytime, anywhere.
*Paid service
Points in line with customer requests, made possible because we are a Japanese company
- Billing Support
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We accept payment by invoice (mail or e-mail).
- Pre-Renewal
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Our staff will contact you prior to your renewal if you have an annual contract.
- Consultation and Support for Contract Modification
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Our sales staff will support you when you need to make changes to your contract, such as upgrades.
A Wide Variety of Apps
One of the attractive features of Jira Software is the wide variety of apps that extend functionality.
You can extend the functionality you need for your purposes.
If you want to display and manage your projects in a Gantt chart with innazuma lines, we recommend “WBS Gantt-Chart for Jira” developed by Ricksoft.
"Timesheets" is recommended for managing project man-hours.
Both can be installed from Atlassian Marketplace. *Go to the external site
If you subscribe to “Support Plus” in addition to “Jira Software”, support for WBS Gantt-Chart for Jira and Timesheets applications will be included. (Support Plus Standard or higher only)
“Support Plus” is Ricksoft's original support service.
Usage Environment
Available in the cloud (SaaS) or on-premise, depending on customer needs.
RickCloud, a fully managed service environment provided by Ricksoft, is also available.
*RickCloud is an environment with services to operate on-premise licenses in a cloud environment (AWS).
- Fully managed
cloud services 
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RickCloud
- On-premise
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Data Center
Jira in a minute
A one-minute video showing how Jira is used.
Adopt agile to meet rapidly changing market needs.
Why Ricksoft?
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Extensive implementation experience with Atlassian products
Ricksoft is a “Platinum Solution Partner,” a company that has met Atlassian's highest training standards and has proven itself capable of providing products and services appropriate to the scale of the client.
Ricksoft is a Platinum Solution Partner. We have also developed many applications to make Jira even more useful.Atlassian Partner Directory
*Go to external siteWe are also certified as an expert partner in the cloud sector
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Ricksoft's unique support plan
Ricksoft's unique paid support plans are available for both cloud and on-premise services. We also offer training, e-learning, and guidebooks on how to use the tools to ensure that you get the best support for your phase and scale.
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Providing solutions utilizing a wide range of products
As an authorized partner, we handle not only Atlassian products including Bitbucket, but also a variety of tools that can be combined to accelerate business efficiency, enabling us to propose solutions that meet your challenges.
Contract Flow
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Inquiry by form
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Quotations will be sent by e-mail. A representative may also contact you by email or phone.
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Trial
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Order placement and various procedures
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Delivery
Delivery usually takes 3 to 5 business days from the time of order placement. -
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Help desk registration completed
(only if you signed up for support)
Jira's transition
Jira has always evolved to be more useful to meet your needs.
You can use it alone or in combination.
