GDPR Privacy Policy
Ricksoft Co., Ltd. (hereinafter referred to as "us") is committed to protecting privacy of users of our Website in accordance with the General Data Protection Regulation and equivalent laws of the United Kingdom of Great Britain and Northern Ireland (the “UK”) (the “GDPR”) and this GDPR Privacy Policy (this “Privacy Policy”).
Please read this Privacy Policy carefully prior to using our Website (https://www.ricksoft.jp/en/).
Please see the PDF for details
CCPA Privacy Policy
Our Privacy Policy was last updated on January 1, 2025.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Website and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Website. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed CCPA Privacy Policy Template.
Please see the PDF for details
Privacy Policy (Personal Information Protection Policy)
Ricksoft Co., Ltd. (hereinafter referred to as "we") believes that the protection of personal information is the basis of its business activities and a social responsibility. We have established a privacy policy to ensure the appropriate collection, use, protection, and safe management of personal information of our business partners, shareholders, officers and employees (including our officers and all persons who have employment relationships with us (including contract employees and part-timers)), and we operate the policy as follows.
- Acquisition, use and provision of personal information
- We will acquire personal information handled in all of our businesses through fair and lawful means.
When acquiring personal information, we will, in principle, inform you of the purpose of use or publicly announce the purpose of use in advance.
We will use personal information only to the extent necessary to achieve the purpose of use that we have informed you of.
We will not provide personal information to any third party without prior consent of the individual, except as required by law.
- Laws, guidelines, and norms regarding personal information
- We will comply with the Personal Information Protection Law and other laws and regulations related to the protection of personal information.
- Security Management of Personal Information
- We will take necessary and appropriate safety measures to prevent leakage, loss, or damage of personal information due to unauthorized access, falsification, loss, etc., and will make every effort to prevent and correct such risks.
- Complaints and Consultations Concerning Personal Information
- We have established a contact point to respond to inquiries and consultations regarding personal information, and will endeavor to respond appropriately and promptly.
- Continuous Improvement of Personal Information Protection
- We will periodically check and audit the operation of the system for personal information protection to ensure that it is being properly operated.
We will periodically review our system for the protection of personal information and continuously improve it in light of changes in circumstances and social trends.
Handling of Personal Information
Ricksoft Co., Ltd. (hereinafter referred to as "we") will properly manage the personal information of our business partners, shareholders, officers and employees (including our officers and all persons who have employment relationships with us (including contract employees and part-timers)) in accordance with our "Privacy Policy" and will make every effort to protect such personal information. We will strive to protect personal information in accordance with the "Privacy Policy".
Specifically, we will handle personal information in accordance with the following
- Acquisition of Personal Information and Specification of Purpose of Use
- When we ask you to provide us with your personal information, we will inform you in advance of the purpose for which your personal information will be used and whether or not it will be provided to a third party. The personal information listed below will be used within the scope of the respective purposes of use.
As of September 1, 2017
| Types of Personal Information |
Purpose of Use |
| Inquiry information entered on our website |
- To reply to your inquiry
- To ship products and settle payment
- To provide information on products and services
- To distribute e-mail newsletters
|
| Shipping address information for products ordered on our website |
|
| Business card and questionnaire information received at sales activities and events |
- To provide information on products and services
- To distribute e-mail newsletters
- For statistical data for sales promotion
|
| Information on persons in charge of business partners |
- For business communication, negotiation, consultation, order placement, settlement, and other business correspondence with suppliers
- To provide information on products and services
- To distribute e-mail newsletters
|
| Information on shareholders |
- To conduct shareholder-related business
|
| Information received from applicants for employment |
- For employment selection and communication
|
| Information on executives and employees and their family members |
- For labor management of executives and employees
- For the welfare of executives and employees
|
| Information on retired employees |
- For sending communications
|
- Security control measures on the website
- We use SSL (Secure Socket Layer) encryption to protect your personal information when you provide us with your personal information by filling out a form on our website.
- Cookies
- We use a technology called "cookies" on some pages of our website to make it more convenient for you to use our website. Cookies enable the website to identify your computer, but they do not acquire any personally identifiable information such as your name, address, telephone number, or e-mail address.
You can set your browser to refuse cookies or to display a warning when cookies are received.
If you refuse to accept cookies, you can still use our website, but you may not be able to use certain functions.
Use of Google Analytics
We may use Google Analytics to monitor the usage of our website. Google Analytics does not obtain any personally identifiable information.
The manner in which access information is collected and used is set forth in the Google Analytics Terms of Service and Google Privacy Policy.
http://www.google.com/analytics（Google Analytics™ is a trademark of Google Inc.）
- Management of Personal Information
- We will properly manage the personal information provided by you in accordance with the laws, regulations, and internal rules regarding personal information.
We have appointed a personal information protection manager to ensure the appropriate management of personal information, and have established an internal personal information protection system.
We will continuously educate our executives and employees on the protection of personal information.
For more information on the security control measures we take, please contact the contact point we have set up.
- Use of Personal Information
- We will not use the personal information provided by our clients for any purpose other than those notified to our clients in accordance with 1. above. In the unlikely event that we use personal information for purposes other than those stated above, or if we change the purpose of use itself, we will always notify you in advance or make a public announcement. In addition, we will promptly and appropriately delete or dispose of any personal information that is no longer needed in light of the purpose of use.
- Disclosure and Provision of Personal Information to Third Parties
- We will not disclose or provide personal information to third parties except in the following cases
- When the individual concerned has consented to such disclosure or provision.
- When we outsource all or part of the work related to the handling of personal information (in this case, however, we will make efforts to appropriately supervise the outsourcee by, for example, concluding a personal information protection agreement with the outsourcee).
- When disclosed or provided in a state in which the individual cannot be identified, such as statistical data.
- When disclosure or provision of personal information is required by law
- When disclosure or provision is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
- Cases in which the disclosure or provision of personal information is necessary for cooperating with national or local government authorities in the performance of their official duties, and in which obtaining the consent of the person is likely to impede the performance of such duties
- Disclosure of Retained Personal Data or Records Provided to Third Parties
- If you wish to request disclosure of your personal data or records provided to a third party, we will respond to your request within a reasonable period of time and to a reasonable extent after confirming your identity.
However, the information will not be disclosed in the following cases. If we decide not to disclose the information, we will notify you to that effect with the reason.
- When the identity of the person whose personal data is being retained or whose record of provision to a third party cannot be confirmed.
- When the right of representation cannot be verified for an application by a representative
- When the application form is incomplete or the request is not made in accordance with the method described in 10. below
- When the subject of the request for disclosure does not fall under the category of retained personal data or records provided to a third party
- If there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party
- If the disclosure is likely to cause significant hindrance to the proper conduct of our business
- If the provision of personal information would violate other laws or regulations
- In other cases where we are not obligated to disclose the personal information in accordance with the Personal Information Protection Law.
- Partial Correction, Deletion, etc. of Retained Personal Data
- If you wish to correct, add, or delete any part of your personal data (hereinafter referred to as "correction, etc."), we will, after confirming the identity of the person making the request, correct or delete the information within a reasonable period and scope if the information is inaccurate or incomplete. If the information is inaccurate, we will correct it within a reasonable period of time and to a reasonable extent.
However, the following cases are excluded from the correction, etc. If we decide not to correct the information, we will notify you to that effect with the reason.
- Cases in which the identity of the person whose personal data is being retained cannot be confirmed
- When the right of representation cannot be verified for an application by a representative
- When the application form is incomplete or the request is not made in accordance with the method described in 10. below.
- The subject of the request for correction, etc. does not fall under the category of Retained Personal Data
- When the reason for the Request for Correction, etc. is other than that the retained personal data is incorrect
- Cases in which the correction, etc. is not necessary in view of the purpose of acquisition, or in which the indication that the data is erroneous is incorrect
- In other cases where the Company is not obligated to make corrections, etc. based on the Personal Information Protection Law.
- Suspension of Use and Deletion
- With respect to retained personal data, if you wish to discontinue use of all or part of your information or request deletion of all or part of your information (hereinafter referred to as "discontinuance of use, etc."), we will discontinue use, etc. within a reasonable period and scope after confirming the identity of the person making such a request.
However, the following cases are exempted from the suspension of use, etc. In the event that the Company decides not to discontinue the use, etc., the Company will notify the customer to that effect with the reason.
- Cases in which the identity of the person whose personal data is being retained cannot be confirmed
- When the right of representation cannot be verified for an application by a representative
- When the application form is incomplete or the request is not made in accordance with the method described in 10. below.
- The subject of the request for Suspension of Use, etc. does not fall under the category of Retained Personal Data
- If the reason for requesting Suspension of Use, etc. is other than (1) the Personal Information is used for purposes other than those for which it was obtained, (2) the Personal Information was not obtained properly, or (3) the Personal Information is in violation of restrictions on provision to a third party
- When there are no facts applicable to the reason for requesting cessation of use, etc.
- Cases in which the retention of personal information is obligated by related laws and regulations
- In other cases where the Company is not obligated to cease use, etc. based on the Personal Information Protection Law.
- How and where we accept requests for disclosure, etc.
- For inquiries regarding personal information, please contact the "Inquiry Desk" at the contact information below. For requests for "disclosure of retained personal data, partial correction/deletion of content, suspension of use/deletion" as described in 7. 8. 9. above, we will send you an "Application for Disclosure, Correction, Deletion, etc. of Personal Information" and detailed information on the request method after receiving your inquiry at the Inquiry Desk.
[Inquiry Desk]
Address: 2 Otemachi 2-chome, Chiyoda-ku, Tokyo 100-0004
Taisei Otemachi Building 16F, 2-1-1 Otemachi, Chiyoda-ku, Tokyo
Ricksoft Co., Ltd. Information Security Office, Personal Information Management Section
Phone: 03 (6262) 3947
E-Mail: isms[at]ricksoft.jp
[Required Documents] Documents, etc. to be submitted when submitting the above 7. 8. 9.
- A copy of an official document with a photograph such as a driver's license or passport (if you do not have a driver's license or passport, a copy of your health insurance card is acceptable): 1 copy of any of the documents above.
- Copy of certificate of residence: 1 copy
- Application form prescribed by us with the required information: 1 copy
- Envelope to send the document when confirming identity, and stamps (500 yen) for the cost of general registered mail
- Envelope and stamps (500 yen) for the cost of registered postage to send a written response.
[Commission fee]
No fee will be charged. However, we ask that you bear the cost of the envelope and stamps for the cost of registered post necessary for our response and identification.
[About our response]
We will reply in writing. Depending on the content of the application, the Company may decide not to disclose all or part of the information. If we decide not to disclose the information, we will reply with a statement to that effect and the reason for the decision.
[Purpose of Use of Personal Information Obtained upon Request]
Personal information obtained in response to the above 7, 8, 9, and other inquiries regarding personal information will be used only to the extent necessary to respond to such requests and inquiries.
Inquiries about Handling of Personal Information
- Information Security Office, Ricksoft Co., Ltd.
-
E-Mail: isms[at]ricksoft.jp
TEL: 03-6262-3947