RickCloud｜Cloud service running Atlassian products on AWS
- RickCloud, a service that enables Atlassian products to be used in a cloud environment based on AWS
- Ricksoft's experts will reduce your operational burden with a short implementation time.
What is RickCloud?
RickCloud is a cloud service to optimize the operation of Atlassian products.
It uses AWS as its infrastructure platform, and provides secure, high-performance cloud operations for enterprise, operated by experienced Atlassian product engineers dedicated to Atlassian products.
Why? Ricksoft and AWS
Atlassian Expert
Ricksoft is a Platinum Solution Partner, the highest ranking partner of Atlassian. We are certified as an Enterprise partner, which recognizes our ability to support large scale users, and we have completed advanced training requirements and demonstrated our ability to support both small and large scale customers.
They have also earned the Cloud Specialization, which recognizes professionals who can assist with migration to cloud platforms and enterprise-level use cases, as well as the ITSM Specialization as an expert who can rapidly deliver superior customer and employee service experiences
Atlassian Partner of the Year
2020 Award (APAC Services category)
AWS is a leader in the cloud industry
As an AWS Partner Network (APN) Select Consulting Partner, Ricksoft provides services that leverage the advantages of AWS.
What is APN Select Consulting Partner?
A partner program offered by AWS that recognizes partners who meet certain requirements as professional companies that help customers design, develop, build, migrate, and manage their workloads and applications on AWS.
Main Features
A service that optimizes the operation of Atlassian products in a cloud environment.
Can be introduced in a short period of time
We provide a proven configuration environment so that you can introduce and start operation in a short period of time. You can start using the system as soon as you need it.
Basic Security Comes Standard
AWS data center maintains security and data protection
- ・HIPAA
- ・SOC1, SOC2, SOC3 reporting
- ・PCI DSS Level 1
- ・ISO 27001
Ricksoft Co., Ltd. is ISO 27001 certified for its information security management system.
| Standards | ISO/IEC 27001:2022 / JIS Q 27001:2023, ISO/IEC 27017:2015 |
|---|---|
| Certification Number | IS 596097, CLOUD 671860 |
| Business Name | Ricksoft Co., Ltd. |
| Scope of Certification | ISMS Scope of Application: Sales, development, SI, and support of overseas software and add-on software, and provision of cloud services Cloud Security Coverage: ISMS cloud security management system for system operation and maintenance as a cloud service provider for providing RickCloud services and for using Amazon Web Services as a cloud service customer. |
| Initial Certification Registration Date | May 21, 2013 |
| Expiration Date | May 20, 2025 |
| Latest Renewal Date | May 30, 2024 |
We provide the following as standard: SSL server certificate encryption, IP address restriction, firewall, virus check, intrusion detection/prevention, and private connection for Ricksoft that performs maintenance.
Security options can be added according to your use.
Stable Operation with Monitoring Server
We aim for stable operation with three monitoring systems: "service monitoring" for login screen response and process monitoring, "log monitoring" for fatal errors, and "resource monitoring" for server load, free disk space, and free memory space.
In addition, the service is automatically restored in combination with service monitoring to ensure quick recovery in the event of a failure.
Offered 24 hours a day, 7 days a week, 365 days a year, full-time and fully managed
RickCloud, an enterprise cloud service operated by dedicated Atlassian product engineers, provides 24/7/365, one-hour or less failure response.