Project management and task management tool 'Jira' for team use

Cloud

The project management tool used by many global teams.
Not only for agile development but also for business departments.

In May 2024, the Cloud versions of "Jira Software" and "Jira Work Management" will be integrated into a unified "Jira".
For the on-premises (Data Center version), please visit the Jira Software page.

What is Jira? - A project management tool
that allows you to graduate from progress management spreadsheets

Jira is used by over 65,000 companies globally.
It is utilized not only for software development but also for task management across a wide range of business operations.

*Companies implementing Atlassian products including Jira

Solve Your Problems with Agile Development!

１．< I want to do Agile development!>Start agile development immediately with Jira and centralize the necessary information for development.

assignment: ● Want to Implement Agile Development?
"I want to proceed with agile development, but I'm unsure how to organize the backlog."; ● "It's challenging to calculate story points and visualize team productivity using spreadsheet software."; ● "I want to stop managing task statuses on the office whiteboard."

Solve with Jira: By using Jira's "Scrum Template," you can access features like "Sprint," "Sprint Backlog," and "Story Points," which align with the Scrum framework of agile development, allowing you to naturally follow Scrum development practices.

When you input work hours for each Jira issue,data aggregation and report creation are automatically processed in real-time.Burn-up charts, burn-down charts, and velocity reports are automatically generated for each sprint, allowing you to assess whether the team's productivity is stable.

When you input work hours for each Jira issue,data aggregation and report creation are automatically processed in real-time. Burn-up charts, burn-down charts, and velocity reports are automatically generated for each sprint, allowing you to assess whether the team's productivity is stable.

２．< The workload of the members needs to be visualized. >The workload of all members is visualized, and the allocation of work assignments is optimized.

assignment: ● "I want to share progress and schedules in real-time with members who are not in the office."; ● "When a problem occurs, it takes time to summarize past events because information is scattered across emails, chats, and handwritten notes."; ● "When there is a sudden change in responsibility, it takes time to hand over tasks. Spending too much time on handovers can inconvenience customers, so I want to improve this."

Solve with Jira: Jira is used not only for IT development projects but also in other areas. Templates, such as those for legal approvals, are available for non-IT development departments and can be flexibly customized.

In Jira, all members can simultaneously edit the schedule for each task.

You can set progress statuses for issues in Jira and track progress and history in the comments section.

By creating a system where all business issues are shared in Jira, you can determine "who," "when," and "what" was done. This allows for handling situations like member absences, sudden changes in responsibilities, or proxies.

３．< I want to reduce manual work in ticket-based project management tools. >into English is "Reflect the automation feature.

assignment: ● Members do not change the status to "In Progress" or "Completed." There are many tasks that have been completed but remain in "Todo," making it difficult to compile reports on remaining and completed tasks.; ● It is cumbersome to notify the next stakeholders via email or chat once a task is completed. It is tedious to contact them individually through Git tools, Slack, Teams, or other chat tools.; ● "There are many tasks with an OPEN status that have missed their deadlines."

Solve with Jira: Jira has an automation feature (Jira Automation) that allows actions related to issues to be triggered by certain actions.

In Jira, all members can simultaneously edit the schedule of each task.

By setting up automation such as "Change the status to 'In Progress' when a comment is added to an issue," "Create a specific task on a certain day every month," or "Notify the next stakeholder when a status is changed," you can prevent discrepancies between the tool's status and reality, avoid missing routine tasks, and reduce handover time and assignment tasks.

Each issue is integrated with Git tools, Teams, and Slack. By using the automation feature, you can implement DevOps operations centered around Jira, such as "Add a comment to a Jira issue when a pull request is created" or "Add a comment to a Jira issue and send a Slack message when a build fails in Jenkins."

Learn more about the features

Extend functionality with Jira × third-party apps

One of the attractions of Jira is the abundance of apps available to extend its functionality.
You can extend the necessary features with apps according to your needs.

Issues	Recommended extension apps
"I want a Gantt chart with a lightning bolt line, essential for waterfall development." "I want to display a lightning bolt line on the calendar."	"Development app by Ricksoft used by 7,000 companies worldwide."
"Effort management is becoming a double effort with project management."	"An app that links Jira issues and effort, used by 30,000 companies worldwide."

Issues

Recommended extension apps

"I want a Gantt chart with a lightning bolt line, essential for waterfall development."

"I want to display a lightning bolt line on the calendar."

"Development app by Ricksoft used by 7,000 companies worldwide."

"Effort management is becoming a double effort with project management."

"An app that links Jira issues and effort, used by 30,000 companies worldwide."

Issues

"I want a Gantt chart with a lightning bolt line, essential for waterfall development."

"I want to display a lightning bolt line on the calendar."

Recommended extension apps

"Development app by Ricksoft used by 7,000 companies worldwide."

assignment

"Effort management is becoming a double effort with project management."

Recommended extension apps

"An app that links Jira issues and effort, used by 30,000 companies worldwide."

Other apps

Six Major Benefits of Introducing Atlassian Products from Ricksoft

< Highlight Benefit > A platform app that solves the operational challenges of Jira administrators is provided!
Follow-up by Ricksoft's Customer Success Team
For those becoming Jira administrators for the first time! Digital onboarding
Issuance and handling of estimates and invoices, consultation and support for contract changes
< Available to Everyone! > Free webinars for end-users to ensure beginners are not left behind
A guidebook (222 pages in total) is given as a gift

< Highlight Benefit >
A platform app that solves the operational challenges of Jira administrators is provided!

D-Accel

"It's cumbersome to check each user's viewing permissions. I want to centrally manage the permissions of the increasing number of users."
"To prevent unauthorized access, I want to check the permissions of accounts that have been terminated."
"I want to centrally manage to ensure there are no pages accidentally made public."

< Security Features >

You can check the access levels of Jira projects, dashboards, filters, and Confluence spaces.

You can easily identify dashboards, filters, and Confluence spaces that are set to allow anonymous access.

"When there is a data leak from Jira, I want to immediately check the audit logs to confirm the leak path."
"Jira Cloud retains audit logs for up to 180 days, but downloading them every six months is troublesome."

< Audit Log Feature >

Audit logs are stored indefinitely. There is no need for customers to prepare storage.

Audit logs can also be stored by connecting to the customer's Amazon S3 environment.

"I want to list users who are consuming licenses but have not accessed for a while."

< User Inventory Function >

You can list users who meet certain conditions, such as "not using the product within a specific period."

This function is useful for inventorying users who are consuming licenses despite being retired or on leave.

We offer a free coupon key to use Ricksoft's application "D-Accel" to solve these issues.

\\ Learn more about D-Accel //

Click here for more details

Follow-up by Ricksoft's Customer Success Team

Follow-up by customer success team

"Not everyone is using Jira as expected, and it's only being adopted at about one-tenth of the anticipated rate. What should we do?"
"How should we set KPIs for system implementation?"

For those who have introduced Jira from Ricksoft and are becoming product managers for the first time, Ricksoft's Customer Success Team will provide operational consultations in regular follow-up meetings to promote usage adoption.

※In some cases, this service may not be available depending on the contract.

For those becoming Jira administrators for the first time! Digital onboarding

digital onboarding

"I have introduced Jira for the first time, but there are many things I don't understand about products, sites, schemes, fields, etc.!"
"The structure and configuration of Atlassian's cloud products and sites (environments) are more complex than I thought."

Ricksoft's Customer Success Team will send you digital onboarding tips that administrators should know, as well as videos introducing new features.

Issuance and handling of estimates and invoices, consultation and support for contract changes

"I need a quotation to submit an internal approval request."
"Payment by invoice is stipulated in the company regulations."

Ricksoft's sales representatives will support upgrades and contract changes. Of course, they can also issue quotations and handle invoice payments!

"If you have any requests like 'I want to be able to do this with Jira,' we can also propose third-party apps. We can consolidate the costs of the apps as well."

Jira delivers results when used by a team.
Ricksoft's End-User Support

< Everyone can take it!>
Free webinar on how to use it for end users so no beginners are left behind

webinar

Ricksoft conducts usage webinars every month for end-users of companies that have already implemented Jira Cloud and Confluence Cloud."

Free guidebook (222 pages in total)

guidebook

The guidebook covers everything from "basic operations and common settings" that users should know, to "Advanced Roadmaps" for an overview across projects, complete with screen captures for easy understanding.

Usage Environment

Jira is available in a cloud environment.

※Starting in 2024, you will be able to choose Japan (Tokyo) for your AWS data residency in the cloud.

SaaS: Atlassian Cloud

For on-premises (Data Center version), please visit the Jira Software page

plan

We have the following plans.

Free	Standard	Premium	Enterprise
Free for up to 10 users	into a single project	Connect multiple teams AI available	For large-scale use AI available If you prefer on-premises, please use Jira Software. We also have special plans for global companies.

Free

Standard

Premium

Enterprise

Free for up to 10 users

into a single project

Connect multiple teams

AI available

For large-scale use

AI available

If you prefer on-premises, please use Jira Software.

We also have special plans for global companies.

Jira in a minute

A one-minute video showing how Jira is used.
Adopt agile to meet rapidly changing market needs.

Why Ricksoft?

Extensive implementation experience with Atlassian products
Ricksoft is a “Platinum Solution Partner,” a company that has met Atlassian's highest training standards and has proven itself capable of providing products and services appropriate to the scale of the client.
Ricksoft is a Platinum Solution Partner. We have also developed many applications to make Jira even more useful.

Atlassian Partner Directory
*Go to external site

We are also certified as an expert partner in the cloud sector

Contract Flow

01

Inquiry by form
02

Quotations will be sent by e-mail. A representative may also contact you by email or phone.
03

Trial
04

Order placement and various procedures
05

Delivery
Delivery usually takes 3 to 5 business days from the time of order placement.
06

Help desk registration completed
(only if you signed up for support)

History of Jira

Jira is constantly evolving to better meet your needs.
Can be used alone or in combination.